BUSINESS SERVICES PROGRAM
Transitional Duty Program

The Business Services Division -Transitional Duty Program is designed to support claimant recovery, reduce workers compensation costs, and improve claimant morale.

Individuals recovering from a work-related injury or illness who are unable to return to work and fully perform the essential functions of their jobs, with or without reasonable accommodation, may still be able to undertake an alternative, temporary, transitional position at Eggleston Services in our Business Services Division until recovery is complete. This transitional position will be carefully designed to be appropriate for the skills, knowledge, and capabilities of the recovering employee so that the work can be accomplished safely. The transitional duty placement process is a vital component of a transitional duty program and ensures claimants are identified and placed appropriately according to their functional capacity. An individual able to perform transitional duty will work in a temporary transitional duty position until either he or she has the necessary capacity to perform and return to his or her normal position, or until the transitional duty job is terminated (as stated in the written agreement with the referring agency), whichever is earlier.

The hours of program operation are offered at 8:30am to 3:30pm, Monday through Friday.

Program Location:
6431 Tidewater Drive
Norfolk, Virginia 23509

Services/Benefits Provided:

  • Remunerative Employment
  • Vocational skill acquisition and development
  • Light duty and return to work programs
  • Individual vocational planning
  • Supervision by qualified personnel

    • Populations served:

  • Individuals 16 years of age or older with a documented temporary impairment.

    • Admission criteria:

  • Limited to individuals with temporary impairments.
  • Eligible for Virginia Department of Rehabilitative Services or Private Funding.
  • Ability to benefit from services, including willingness to participate in work oriented activities, provided in group settings with the levels of staffing provided under current funding structures.
  • Medical needs do not necessitate skilled Nursing Care during program hours
  • Must be 16 years or older
  • Must be medically stable prior to admission including free from communicable diseases that pose a serious threat as defined by public health authorities (ex. Tuberculosis)
  • Can manage personal care needs including toileting and feeding
  • Must not be deemed a threat to self or others (including no recent history of serious aggressive or violent behavior).
  • Not actively abusing drugs or alcohol.
  • Must submit required intake paperwork for admission.

    • Discharge Criteria:

  • All applicable individual goals have been met.
  • Acceptance in alternate program.
  • Violent or disruptive behavior that poses danger to self or others and that has not been successfully controlled with appropriate support methods.
  • Consistent refusal to participate in activities including community experience.
  • Presents needs which cannot be met with available resources.
  • Services no longer required, excessive absenteeism or does not benefit from program.

    • Opportunities for vocational services and wage earning:

  • Non integrated work opportunities are available and are paid minimum wage on an hourly basis. There are no benefits offered with transitional duty work. These opportunities generally consist of packaging, bulk mail work, assembly, shrink-wrapping and other benchwork type tasks. Typical activity is sedentary and light duty in nature.

    • Staff Qualifications:

  • Trained and holds current CPR/ First Aid certification
  • Trained and holds current Medication Assistance certification
  • Trained and holds current Mandt (behavior management) certification
  • Free of communicable disease in any form.
  • Cleared through criminal background investigation and drug testing.
  • Has demonstrated skills and abilities in supporting and training people with cognitive/physical disabilities.

    • Accreditation & Licensure:

  • Eggleston Services, Inc. Business Fulfillment Services are CARF accredited in Organizational Employment Services and Personal and Social Support Services. It is also licensed through the Department of Mental Health, Mental Retardation and Substance Abuse Services.