Most households and offices have a growing pile of paper on a desk, in a drawer, or next to the shredder. It is a mix of junk mail, old bills, medical explanations of benefits, and tax documents from years past. When it is finally time to declutter, dropping everything into the recycling bin feels quick and responsible.

The problem is that some of those pages contain enough information for someone else to become you. Identity theft remains a common crime, and digging through trash or recycling is still one of the simplest ways for thieves to find what they need. Knowing what documents need to be shredded and what can safely be recycled is an important layer of protection.

This guide walks through what should be shredded, what can go in the recycling bin, and how to handle older paperwork such as statements from closed accounts.

The Golden Rule: Look for Sensitive Personal Information

Before deciding what documents to shred, it helps to understand what criminals are trying to find. They look for any Personally Identifiable Information (PII) that can be used to open accounts, reset passwords, or answer security questions.

PII includes more than just a name and mailing address. When a document contains a combination of details such as date of birth, Social Security number, driver’s license number, bank or credit card numbers, account user IDs, or medical record numbers, it should be treated as sensitive. In practice, if you can imagine someone using the information on a page to pretend to be you, plan to shred it.

When you are unsure what documents should be shredded, it is safer to err on the side of destruction instead of recycling.

What Should You Shred? A Practical Checklist

When sorting a stack of paperwork, it helps to group items by type. The list below highlights common categories of documents to shred at home or through a secure shredding service.

Financial Records

Financial paperwork is often the most sensitive because it contains account numbers, balances, and transaction histories.

  • Bank and credit union statements, including savings and checking
  • Canceled checks and check images
  • Credit card statements and receipts that list full card numbers
  • Loan documents and payoff letters
  • Investment and brokerage statements
  • ATM receipts and deposit slips that show account balances
  • Pay stubs and payroll summaries

Once these documents are no longer needed for tax or recordkeeping purposes, they belong in a shred bin rather than the trash or recycling.

Legal and Identification Documents

These documents help verify identity with government agencies, employers, and financial institutions. Old versions can still be misused.

  • Photocopies of driver’s licenses and passports
  • Expired identification cards that contain a photo or ID number
  • Extra copies or drafts of wills, powers of attorney, and legal agreements
  • Court documents that display case numbers and personal details

Original, active versions of these documents should be stored securely. Outdated or duplicate versions are examples of what documents should you shred as soon as they are replaced.

Medical and Insurance Papers

Medical identity theft allows someone to receive treatment or prescriptions under your name. It also risks altering your medical record.

  • Medical bills and statements that list services, account numbers, or insurance IDs
  • Explanation of Benefits (EOB) from health insurance providers
  • Prescription labels on pill bottles or medication packaging

Before recycling a bottle or carton, peel off the label and place it with other materials that will be shredded.

Also Read: Why Should You Shred Documents?

What Can You Safely Recycle?

Many types of paper do not contain sensitive information and can go directly into the recycling stream. That keeps usable fiber out of landfills and reduces the volume you need to shred.

Items that are usually safe to recycle include:

  • Newspapers, catalogs, and magazines without personal notes
  • Generic flyers, coupons, and advertising mail addressed only to “Resident” or “Current Occupant”
  • Office paper that does not list client details, account numbers, or internal IDs
  • Cardboard packaging and shipping boxes once labels are removed

Some people still prefer to tear or shred the address section of envelopes or labels that list their name and address, but in most cases these can be recycled once the sensitive portion is removed.

Do I Need to Shred Statements from Closed Accounts?

Many people keep thick folders of paperwork from old bank, loan, and credit card accounts. Once an account is closed, it can be tempting to drop the remaining paper in the recycling and move on.

Closed account statements still carry value for identity thieves. They list your name, address, account structure, and sometimes full or partial numbers. They can also show where you previously banked or held credit, which can be useful to someone attempting to answer security questions or impersonate you with a creditor. For that reason, treat statements from closed accounts as financial records that belong with other documents to shred.

If you keep a final statement to show a zero balance or payoff, retain it only as long as necessary for your records, then place it in a secure shred container.

How Long to Keep Documents Before Shredding

Not every document should be destroyed immediately. Some records need to be available during tax season, for insurance claims, or for potential audits. The guidelines below provide a basic timeline for personal records. Businesses and nonprofits may have additional legal requirements.

  • Tax returns and supporting documents: Keep at least 3 years, up to 7 years in situations where income or deductions could be questioned. After that period, these become documents to shred rather than store.
  • Bank and credit card statements: Keep for 1 year for household records, or longer if they support tax deductions. Once the retention period has passed, shred them.
  • Pay stubs: Keep until they can be matched against the annual W-2 or 1099, then shred.
  • Utility and service bills: Keep until payment is confirmed and any disputes are resolved, then shred if they contain account numbers.
  • Medical and insurance paperwork: Keep bills and EOBs until you confirm that claims are processed correctly and no further questions are expected from the provider or insurer. Shred them afterward.

These timelines help answer what documents should I shred now versus what to hold a little longer. Once a document has met its purpose and retention period, destruction is the safest next step.

Why Use a Professional Shredding Service?

Home shredders are helpful for small volumes, but they can be loud, slow, and prone to jams. Strips or coarse cross-cut pieces from some consumer models may also be easier to reconstruct than people expect. For larger cleanouts, periodic file purges, or ongoing business needs, a professional service provides a higher level of security and convenience.

Secure shredding providers use industrial equipment that turns paper into small, unreadable particles. Material is mixed with documents from many other customers, then sent for recycling. Many services also provide locked containers, documented chain of custody, and certificates of destruction, which can be important for businesses that handle client data.

For organizations and households in Hampton Roads, working with a trusted provider such as Eggleston’s shredding services adds another benefit. In addition to protecting sensitive information, you support meaningful employment opportunities for adults with disabilities in the community.

Turning a Stack of Paper into Peace of Mind

A cluttered drawer full of paperwork feels like a minor inconvenience, but the information inside it can cause real harm if it ends up in the wrong hands. Taking time to separate what documents should be shredded from what can be recycled reduces that risk and simplifies future organizing.

When in doubt, place anything with personal, financial, or medical details into a shred bin instead of the recycling cart. For larger projects at home or at work, consider scheduling a pickup or drop-off with a secure shredding provider. Eggleston can help you manage sensitive documents responsibly while supporting a mission-driven organization that serves people with disabilities across Hampton Roads.

Schedule an Appointment

Please use these lists as a guide for our January 19, 2026 hours in observance of the Martin Luther King Jr. holiday. For questions or additional information please call our front desk team at 757-858-8011 or email them at Info@egglestonservices.org

Thank You!

70 Years of Empowering People

The Story of Eggleston

 

Eggleston began in 1955, when a group of parents came together to create meaningful daytime activities for their adult children with disabilities. Originally incorporated as the Tidewater Vocational Center (TVC), the organization started at 621 Botetourt Street, in Norfolk with just eight employees. Within ten years, TVC had expanded to a larger location, added new training opportunities including gardening, printing, a laundromat, and grown to serve 80 individuals with disabilities. Although the center was initially created to serve only individuals with intellectual disabilities and cerebral palsy, in March of 1968, TVC began serving people with all disabilities types.

During the 1970’s, Tidewater Vocational Center began a food service training program, a service station training program, and planted the first of the azaleas at the Norfolk Botanical Gardens. Also, training centers were started in Portsmouth and Chesapeake, and the organization celebrated its 20th anniversary.

A local philanthropist and TVC volunteer, Mrs. Louise W. Eggleston, offered the use of a much larger building she owned, with TVC only paying reduced rent until she passed away, at which time the building would be donated to TVC. To memorialize her gift, the board voted to change the name of the organization to the Louise W. Eggleston Center.

By the early eighties, The Eggleston Center expanded to offer five programs serving 156 individuals with disabilities supported by 29 staff members. The 30th anniversary was celebrated by the receipt of two awards; “The Most Valuable Facility” award and “The Small Vocational Facility of the Year” award both from the Virginia Association of Rehabilitation Facilities.

In 1990, the center was awarded two NISH (National Industries for the Severely Handicapped) federal contracts; at Langley Air Force Base and at Portsmouth Naval Hospital. These two contracts were the beginning of a long and beneficial relationship with the federal government. In 1992, two additional NISH contracts were awarded to Eggleston, at Norfolk Naval Station Galley and providing laundry service to Portsmouth Naval Hospital. In August of 1993, Eggleston was approached by the Army Corps of Engineers to assume mail room operations at its Norfolk location.

The expansion of services offered by The Louise W. Eggleston Center continued through the 1990’s and included three specialized services programs: a business services division, a community-based employment division, and a government contracts division.

In more recent years, the organization shortened its name to Eggleston.

In 1998, Eggleston began providing business fulfillment services such as packaging, bulk mailing, and assembly. In the spring of 1999 Tanner’s Creek Garden Center opened. This operation raised plants in greenhouses and sold them in a retail store. That same year, Eggleston joined with the Civitan Club of Norfolk to enhance opportunities for citizens with disabilities by offering vacations and other specialty services at Civitan Acres, a 14-acre resort and wellness facility located in Chesapeake, Virginia.

In September of 2001, Eggleston started a vehicle donation program, in which every aspect of the donation process is handled in-house from the phone operators to the vehicle preparation, towing and ultimately auctions which are held every other Saturday. They also began to promote their programs through radio and television marketing.

Workers processing confidential papers for secure document shredding services in Hampton, VA.

During the early 2000s, Eggleston continued to grow, adding unique programs outside the traditional sheltered workshop model, including B2B services like embroidery, document shredding, and document conversion.

In 2010, Eggleston purchased a large facility with the capacity to accommodate 80-100 employees, in a facility specifically designed to meet the needs of persons with disabilities.

In recent years, new programs have been added for veterans, brain injury survivors, and residential living, along with the establishment of the Eggleston Foundation to ensure long-term sustainability.

Today, Eggleston serving over 2000 individuals a year, is a multi-faceted and vibrant organization that empowers people with disabilities through employment, day support, residential services, brain injury, and veteran programs — continuing a proud tradition of independence, dignity, inclusion, and opportunity for 70 years.